Shipping policy

Ebooks and audiobooks are digital products and are available immediately upon order. 

Print books are printed on demand upon order. This means that once the order is placed, there is only a short window in which it can be cancelled. (Usually within 24 orders, longer over weekends.) Please email immediately if you have made a mistake, and I will do my best to resolve the issue.

Books are printed in the UK, US, Canada, and Australia, and will be shipped from the nearest printer to you. Most books can be produced in each of these places. However, there are certain items (mostly the shorter novellas) that can only be produced in the UK. If you order one of these, the entire order will ship from the UK regardless of your closest printer. The shipping cost will reflect this. Please email in advance of placing the order if you want to confirm options. 

SHIPPING COSTS: At checkout, you will be able to choose between available options for your location. I do not make money on the shipping. Sometimes it can be quite expensive: please bear in mind that books are heavy–particularly the hardcovers of HOTE and ATFOTS, each of which weigh over a kilogram! 

It usually takes between 2-7 days to print your order, which will then ship according to the manner you chose on checkout. If you books have not arrived within 3 weeks, please contact me. 

Please note that if you do not choose an option that includes tracking, I will not be able to track your order once it has left the printer either!

REGARDING EU SHIPPING AND DUTIES: Orders of physical objects under €150 were not previously subject to extra duties on delivery into the EU. However, as of July 1st, 2026 that has changed and there is an extra €3 fee per order. This should be covered as part of the shipping and tax calculations; however, there remains some confusion in the roll-out of how this is being arranged. If you find yourself paying extra duty on delivery please contact me at victoria@victoriagoddard.ca immediately. 

REGARDING U.S. SHIPPING AND TARIFFS: Books are not subject to tariffs in the U.S. and should not receive further charges on delivery.